Terms of Service & Communications Agreement

1. Agreement to Terms

By accessing or using the website of Miami Spine Clinic ("Clinic," "we," or "us"), or by requesting appointments or communicating with us electronically or via SMS, you agree to be bound by these Terms of Service.

2. Medical Disclaimer

The information provided on this website is for informational and educational purposes only and is not intended as medical advice or diagnosis. Submitting a contact or appointment request form does not establish a formal doctor-patient relationship until an in-office consultation and evaluation is conducted by Dr. Randall Thompson or an authorized provider.

3. SMS / Text Messaging Terms (A2P 10DLC)

When you provide your phone number and consent to receive text messages:

• Program Description: SMS communications include appointment confirmations, reminders, federal OWCP claim updates, and response to patient inquiries.
• Message Frequency: Message frequency varies depending on your interactions and appointment scheduling.
• Cost: Message and data rates may apply depending on your wireless plan.
• Opt-Out: You may opt out at any time by texting STOP or CANCEL.
• Help: Reply HELP to any message or call (786) 661-0906 for support.
• Privacy: Mobile subscriber opt-in data is strictly held according to our Privacy Policy and will not be shared with third parties.

4. Appointment Requests & Cancellations

Appointment requests submitted online are subject to confirmation by our office staff. If you need to reschedule or cancel an appointment, please notify us at least 24 hours in advance by calling (786) 661-0906.

5. Contact Information